Support

How to get help

Use Get help in the app or email us at info@decoexchange.com. Get help creates a ticket for our support team. If that button is not shown, email us.

Delete your account

Sign in, open Delete my account, and type DELETE. The app removes your supplies, designs, plans, sales, counts, photos, receipt scans, support log rows, connected apps, portal tokens, and sign-in. Deleting your Stockroom account does not cancel a paid membership or billing. If you cannot sign in, email info@decoexchange.com from the email on your account and ask us to delete it. The privacy policy lists what we keep.

What to include

• The email on the account
• What you were trying to do
• What you saw instead
• The page you were on, if you know it
• A screenshot, if it helps

Do not send a card number. This app has no password to send.

More

Read the privacy policy.